Wow, what good fortune - that you were there to speak with him - thank you, Bonnie! - and that he was a (more than) sympathetic person.
At 11:15 I swung by, no crane... Ruby hanging at nest. Saw 2 chick heads, and one of the chicks turned around to poop so the latter landed outside of the nest (how do they know to do this? ) -Dena